This Privacy Policy explains how we process personal data when you visit our website, make a reservation, use our online booking system, or otherwise interact with our website and services.
Depending on how you use our website and services, we may process the following information:
We collect and process only personal data that is necessary for the relevant purpose.
Our website uses the PHOBS online booking system for accommodation reservations.
When you make a reservation through our online booking system, personal data necessary to process and manage your reservation may be collected and processed.
This may include your name, contact details, reservation dates, number of guests, accommodation information, special requests and payment or deposit-related information where applicable.
PHOBS provides hotel booking technology and processes personal data in connection with the operation of its services. PHOBS publishes its own Privacy Policy describing its processing activities.
Personal data submitted during the booking process may therefore be processed both by Hotel Premier and by PHOBS, to the extent necessary to provide and manage the requested reservation.
We may use personal data for the following purposes:
We process personal data in accordance with applicable personal data protection legislation.
Depending on the circumstances, processing may be necessary for:
Montenegro’s Personal Data Protection Agency identifies the Personal Data Protection Law as the principal legislation governing personal data protection in Montenegro.
We use Google Analytics, implemented through the ExactMetrics WordPress plugin, to understand how visitors use our website.
Google Analytics may collect information such as:
This information is used for statistical and analytical purposes, such as understanding website traffic, improving website performance and improving our services.
ExactMetrics provides the integration between the WordPress website and Google Analytics; the analytics data is processed through Google’s services.
Where required, non-essential analytics cookies and similar technologies will be used only after the visitor has provided the appropriate consent.
Our website may use cookies and similar technologies.
Cookies may be used for:
Some cookies may be placed by third-party services used by the website, including PHOBS and Google Analytics.
You can manage or disable cookies through your browser settings. Where applicable, you may also manage your consent through the cookie settings provided on the website.
Disabling certain cookies may affect some website or booking functionality.
We may share personal data where necessary for the purposes described in this Privacy Policy.
Depending on the circumstances, personal data may be processed or made available to:
We do not sell or rent personal data to third parties.
Our website may contain or use services provided by third parties.
These may include:
Third-party providers may process personal data in accordance with their own privacy policies and applicable data protection requirements.
For information about PHOBS’s processing of personal data, please refer to the PHOBS Privacy Policy.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, to comply with legal obligations, resolve disputes and protect our legitimate interests.
Reservation and accommodation-related information may need to be retained for periods required by applicable accounting, tax, tourism or other legal requirements.
Analytics information is retained according to the settings and retention periods configured in Google Analytics.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.
However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.
Subject to applicable law, you may have the right to:
To exercise your rights, please contact us using the contact details below.
You may also contact the competent personal data protection authority in Montenegro. The Agency for Personal Data Protection and Free Access to Information (AZLP) is the competent supervisory authority for personal data protection in Montenegro.
Our website is not intended to knowingly collect personal information directly from children.
Where information concerning children is necessary for an accommodation reservation or stay, such information may be processed as necessary for providing the requested accommodation and complying with applicable legal requirements.
Our website may contain links to third-party websites, including social media platforms, travel websites and other external services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, website or applicable legal requirements.
The updated version will be published on this page together with the date of the latest update.
If you have questions about this Privacy Policy or the processing of your personal data, please contact us:
Hotel Premier
Budva, Montenegro
Website: budvapremier.com
Email: premierbudvahotel@gmail.com
Phone: +38268500015 ( Viber, WatsApp)
